Software as a Service
Implementation of
SaaS solutions
We implement various SaaS solutions focused on customer contact. These applications are designed to improve the customer journey and facilitate fast, efficient customer contact, automating it wherever possible. In addition to Zendesk, we also implement solutions like Asana, Airtable, Pandadoc, and Process Street.
Discover the different solutions we implement
Zendesk
Zendesk is a complete customer service platform that helps organizations centralize and improve customer contact. With powerful ticketing, automation, and AI tools, Zendesk provides everything needed to efficiently manage support processes via email, phone, chat, or social media. The platform streamlines communication, accelerates response times, and increases customer satisfaction.
As an official Zendesk Premier Partner with over ten years of experience, we ensure that Zendesk seamlessly integrates with your business processes. We assist with implementation, integrations with existing tools, and setting up workflows. We also offer Dutch-language support and training to help your team get the most out of the platform.
With Zendesk, you can build a future-proof customer service system that's scalable, intelligent, and grows effortlessly with your organization. By gaining insight into performance and customer needs, you can proactively improve, reduce costs, and provide a consistent service experience across every channel.
Asana
Asana is a versatile project management platform that helps teams streamline their workflows. With powerful tools for task management, project planning, and collaboration, Asana helps teams work more efficiently and achieve goals.
With features for task assignment, deadlines, and progress tracking, Asana makes it easy to manage and prioritize tasks. The integration of advanced reporting tools provides insight into project performance, while flexible workflow automation automates repetitive tasks and saves valuable time.
Asana's streamlined approach helps teams deliver high-quality results and achieve goals in an organized and collaborative environment.
PandaDoc
PandaDoc is an all-in-one document automation platform that helps businesses simplify document-related processes. With features for effortless document creation, modification, and electronic signatures, PandaDoc significantly reduces manual tasks. The integration of advanced analytics and tracking tools provides insight into customer interactions and improves document effectiveness.
PandaDoc's workflow automation and template management streamline processes, allowing teams to focus on delivering exceptional customer experiences.
Process Street
Process Street is a comprehensive process management platform that supports organizations in optimizing their operational procedures. With powerful tools for process creation, management, and execution, Process Street helps companies simplify complex tasks and improve efficiency.
With features for effortlessly designing, customizing, and executing processes, Process Street significantly reduces manual tasks. The integration of advanced analytics and tracking tools provides valuable insight into process performance and helps identify opportunities for improvement.
Process Street's automation capabilities and template management streamline workflows, allowing teams to focus on delivering outstanding results and providing an optimal customer experience.
Airtable
Airtable offers a versatile platform for data management and workflow optimization, enabling organizations to improve efficiency and streamline processes. With powerful features for flexible data organization, automation, and collaboration, Airtable makes it easy to manage complex tasks and gain insight into your business processes.
Whether you're managing projects, tracking customer data, managing inventory, or coordinating team tasks, Airtable provides the tools you need to take your workflow to the next level. With Airtable, you can effortlessly collaborate, automate processes, and generate valuable insights to drive your business to success.
